Chain of Thoughts strives to protect the privacy of every customer who transacts business with us via fax, mail, by phone or online at our web site, ChainOfThoughts.com. It is our goal to ensure that each customer transaction with Chain of Thoughts is convenient, safe, and secure. Our Privacy Policy outlines how we collect, utilize, and secure customer information.
Collection of Customer Information
Chain of Thoughts collects personal information from customers when they voluntarily place orders by providing information on our web site, faxing or mailing completed forms, answering questions on the phone, or participating in surveys and testimonials. Commonly requested personal information may include: name, billing address, phone and fax numbers, email address, and/or credit card information. All personal information requested is completely voluntary. Choosing not to provide selected information may limit a customer’s ability to complete a purchase. Certain information is necessary to purchase and receive the products and services we provide.
A customer must be at least 18 years old to make purchases from Chain of Thoughts.
Use of Customer Information
Information we receive from customers is utilized in the following manner:
- To facilitate the delivery of purchases to the appropriate destinations.
- Credit card information is used to process the payment or credit of a purchase.
- Web site information is used to improve marketing efforts, services and analyze site usage.
- Email addresses that have been voluntarily provided to Chain of Thoughts are used to facilitate communication regarding a purchase, to answer customer questions or provide confirmation of a completed sale.
Customer information will be disclosed to third parties only in the following manner:
- If required by law or legal process.
- If we believe it is necessary to do so to protect the property and personal safety of Chain of Thoughts employees, other customers or others in our communities.
- To other parties who assist us in providing an array of customer services.
By providing Chain of Thoughts with information via fax, mail, by phone or online at ChainOfThoughts.com, a customer is giving consent to the collection and utilization of that information as outlined in this Privacy Policy.
Surveys and Testimonials
We may periodically conduct surveys or solicit testimonials. We encourage customers to participate in these voluntary activities because they provide us with important information that help us improve the products and services we offer.
- In all cases, your personal information and responses will remain confidential.
- The information we receive from individuals responding to our surveys is combined with the responses of other customers to create broad aggregated responses to the survey questions.
- Personal testimonials will be posted on ChainOfThoughts.com or used in promotional literature only if we have received the customer’s written permission.
Security of Information
Chain of Thoughts has security measures in place to protect the loss, mistreatment, and modification of the information under our control. While we make every effort to guarantee the integrity and protection of our network and systems, we cannot guarantee that our security procedures will prevent third-party intruders from illegally acquiring this information. All personal information provided to Chain of Thoughts is secured on our servers with restricted access. Only designated employees are allowed to view personal customer information for the purpose of order processing.
All personal billing information (billing name, address, and credit card information) is destroyed within 30 days after the delivery date of a purchase.
We do not sell customer information to third parties.
This privacy statement applies only to Chain of Thoughts and the content of ChainOfThoughts.com. Our web site may include links to other web sites and cannot be held accountable for how information is collected and used at those sites. We encourage our customers to review the privacy policies of third party sites.
Policy Revisions
Chain of Thoughts reserves the right to revise this policy at any time and in any manner.
Any changes will be posted on ChainOfThoughts.com
We appreciate your comments and questions regarding this Privacy Policy. If at any time you need additional information or believe we have violated this Privacy Policy please contact us by phone, fax, mail, or via our web site. We will use reasonable efforts to investigate and appropriately rectify the issue.
Effective: 1-25-2008
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